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How-To

How to Fix File Explorer Not Responding on Windows 11 (9 Methods)

Recently, many Windows 11 users have been facing problems with File Explorer. File Explorer or ‘This PC’ is one of Windows’s most frequently used apps. It’s used to browse folders and files.

Many users have reported that File Explorer is not responding on Windows 11. This is a common problem, especially if you’ve just installed Windows 11.

If you have been facing the same problem, here’s what you can do to fix it.

1. Restart the Windows 11 File Explorer

If you cannot access the file explorer and it’s showing ‘Not Responding’, you need to restart it from the Task Manager. Here’s what you need to do.

1. Open Windows 11 search and type in Task Manager. Next, open the Task Manager app from the list of matching results.

Task ManagerTask Manager

2. On the Task Manager, find the Windows Explorer Process.

3. Select Windows Explorer and click on the Restart Task button.

Restart TaskRestart Task

This will restart Windows Explorer. Once you’ve done this, open the File Explorer; this time, it will respond.

2. Restart your Windows 11 PC

If restarting Windows Explorer didn’t help, you need to restart your computer. Many forget to shut down or restart our computer and keep it on for a long time.

Just like humans, gadgets require some rest, and restarting or Shutdown is important since it gives your hardware time to cool down. So, restart your computer if you haven’t done it for a long time.

3. Clear the File Explorer History

As you use File Explorer, it stores the cache file on your system installation drive. Along with it, you also have a file that stores all file Explorer history. Sometimes, these files get corrupted and prevent File Explorer from functioning correctly. To fix this issue, you need to clear the file explorer history.

1. Click on the Windows Search and type File Explorer options. Next, open the File Explorer options from the list of available results.

File Explorer optionsFile Explorer options

2. On the File Explorer options, switch to the General tab.

3. On the General, click the Clear button in the Privacy section.

ClearClear

4. Next, on the Open File Explorer dropdown, select This PC.

This PCThis PC

5. After making the changes, click on the Apply button.

4. Run the System File Checker

The System File Checker, or SFC command, is used to resolve corrupted system files. The command effectively scans your PC and finds the corrupted system files. It also attempts to fix or replace the corrupted system files.

So, if your Windows 11 File Explorer isn’t responding, you can try running the SFC command on the Command Prompt. Here’s what you need to do.

1. Click on the Windows 11 search and type in CMD. Next, right-click on the CMD and select Run as administrator.

Run as administratorRun as administrator

2. On the Command Prompt, paste the sfc /scannow command and hit the Enter button.

sfc /scannowsfc /scannow

3. This command will run the System File Checker utility. The process might take a few minutes to complete.

5. Run the DISM Command tool

If the SFC method returns an error message, you must immediately run the DISM command. DISM, or Deployment Image Servicing and Management, is a command-line tool for fixing system problems.

If your Windows 11 File Explorer freezing or crashing due to system file problems, the DISM tool will fix it. Here’s how to run the tool.

1. Click on the Windows 11 search and type in CMD. Next, right-click on the CMD and select Run as administrator.

Run as administratorRun as administrator

2. On the Command Prompt, paste the command and hit Enter.

DISM /Online /Cleanup-Image /RestoreHealth

paste the given commandpaste the given command

3. This command will run the DISM tool. The process might take a few minutes to complete.

That’s how easy it is to fix Windows 11 problems with the DISM command tool.

6. Run the Disk Cleanup Utility

There are chances that you are experiencing this problem due to the increased number of junk files and less storage space.

The best way to free up storage space and clean junk files is to run the Disk Cleanup utility. Here’s how you can run the Disk Cleanup utility on Windows 11.

1. Click on the Windows 11 search & type in Disk Cleanup. Next, open the Disk Cleanup app from the list.

Disk CleanupDisk Cleanup

2. When the Disk Cleanup prompt opens, select the drive of your system installation. Once done, click OK.

select the drive you want to cleanselect the drive you want to clean

3. You can now click the OK button to clear all files. If you don’t want specific files to be deleted, uncheck them and click the OK button.

click on the Ok buttonclick on the Ok button

4. On the Disk Cleanup confirmation prompt, click the Delete Files button.

click on the Delete Files buttonclick on the Delete Files button

7. Disable the Antimalware Software

Even though Windows 11 ships with a full-fledged security tool called Windows Security, users still prefer to use third-party antimalware software.

While there’s no problem using reputed antimalware programs, sometimes security tools conflict with File Explore.

The best way to determine whether the Antimalware program is the culprit is to disable it and restart your computer. After the restart, open File Explorer. If the File Explorer opens and functions properly, your antimalware program is the culprit.

Open your antimalware program and check whether it’s blocking system files. If not, start using the Windows Security app that ships with Windows 11.

8. Update your Windows 11

A bug or a glitch in the operating system version may prevent File Explorer from functioning correctly. You can easily resolve this by installing all pending updates. Here’s how to update your Windows 11.

1. First, click the Windows 11 Start button and select Settings.

SettingsSettings

2. On Settings, click on Windows Update.

Windows UpdateWindows Update

3. On the right side, click on Check for Updates.

Check for updatesCheck for updates

That’s it! Now, Windows 11 will download and install any available updates for your device.

9. Reset Windows 11 PC

Reset Windows 11 PCReset Windows 11 PC

If nothing worked for you to fix the File Explorer problem, you can reset your PC. Resetting Windows 11 to default factory settings is a good idea if you don’t know how to fix certain problems.

It will give your PC a fresh start and possibly fix File Explorer crashing on Windows 11. We have already shared a detailed guide on how to reset Windows 11 PC using Settings. Make sure to follow the steps shared in that guide.

These are the few best ways to fix file explorer problems. If you need more help fixing a Windows 11 File Explorer freeze or crash, let us know in the comments below. Also, if the article helped you, share it with your friends.

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