Quick Links

Key Takeaways

  • To dial an extension on iPhone: Add a pause after the main number by holding * and entering the extension.
  • Dial extension on Android: After entering the main number, add a 2-second pause in settings, enter the extension, and call.
  • Both iPhone and Android make it easy to connect to extension numbers using the built-in Phone dialer app.

On both iPhone and Android, you can dial an extension number without manually going through the main line. You can do this using your phone’s built-in Phone app, and we’ll show you how.

Call an Extension on an iPhone

If you’re on an iPhone and you want to reach an extension number, then first, launch the Phone app.

In the Phone app, enter the main phone number. This is the number before the extension.

Enter the main phone number.

You’ll now add a pause after the main phone number. To do that, press and hold down the * (asterisk) button on the keypad. You’ll see a comma after your phone number.

Press and hold down the asterisk button.

Now key in the extension number you want to connect to. Then, hit the Call key.

Enter the extension and press Call.

Your iPhone will directly connect you to the specified extension number, and you’re all set.

On a related note, did you know you can get your iPhone to automatically dial extension numbers?

Dial an Extension on an Android Phone

Connecting to an extension number on your Android is also easy. However, the steps to do that vary slightly depending on what Phone app you use. The following steps apply to Google’s official Phone app.

To start, open the Phone app and type the main phone number (without the extension). Then, beside the number, tap the three dots menu button.

Type the main phone number and tap the three dots.

In the menu that opens, choose “Add 2-Sec Pause.” This will add a comma after your main phone number.

Select "Add 2-Sec Pause" from the menu.

Now that you have a comma, type the extension you want to reach. Then, press the Call key.

Type the extension and press Call.

Your Android phone will connect you to the specified extension, and you’ll be ready to talk.

Additionally, most newer Android phones work like the iPhone, and you can press and hold down the * (asterisk) button on the keypad to add a pause. You’ll see a comma after the phone number, and then you just key in the extension and hit Call. It’s that easy. Enjoy!


Don’t forget that it’s also easy to mute calls by flipping your phone, block calls, or set up call forwarding.