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Tech Tips: Getting Back Lost Memories from Your Broken iPhone

If you have a ton of photos and videos on your iPhone, backing up to iCloud is probably a no-go since it only provides 5 GB of free storage. Yes, you can buy more storage, but who wants to do that? And what happens if you run out of storage, stop backing up, and your phone gets lost, stolen, or damaged.

The obvious solution to backing up your iPhone is to just use iTunes, since you’re only limited by the space you have on your computer’s hard drive. You can then use this backup folder to restore your iPhone at any time with all your photos, videos, apps, contacts, and messages in tact. Not only that, but as long as you back up your device on a regular basis, you’ll always have the ability to restore if your phone is ever lost, stolen, or damaged.

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But a better option may be to only restore the media you lost—specifically photos and videos—since you probably don’t need all that other crap on your new iPhone. I’m going to show you how to extract photos and videos directly from an iPhone backup file on your computer. There are actually two tools I’ll be covering, and both work great, so it’s just a matter or which one you like best.

iBackup Viewer (Mac & Windows)

For this first method, we’ll be using iBackup Viewer, which is available for both Windows and Mac OS X.

There is also a Pro version available, starting at $39.95 for a single computer, which will allow you to pull files from encrypted backups, your Photo Stream (vs. Camera Roll only), transfer files from one device to another, and more.

Step 1: Create a Folder to Save Files In

Depending on how many files you’re going to extract from the backup, it’s a good idea to create a folder on your computer to save them in. I created a folder called iPhone Photos and placed it in Documents.

Warning: Create the folder anywhere on your computer except your desktop. A large amount of files sitting on your desktop will slow down your computer.

Step 2: Select the Right Backup

When you’re ready to begin extracting photos and videos from the backup file, open up the iBackup Viewer app. In the menu on the left, you’ll find all of the backups stored on your computer. Hit the arrow next to the backup file you want to go through.

Step 3: Select Which Media to Extract

To see all of your pictures and videos in the backup, select “Photos.” They will appear on the right. Select the files you want to save by clicking on them one by one, or skip to the next step to see how to save them all.

Step 4: Save Photos to Your Computer

Once your files are selected, click on the gear icon at the top of iBackup Viewer and choose either “Save Selected,” or “Save All” if you want to extract all of your photos and videos.

Choose the folder that you created earlier to place all of the files in, then click on “Save.”

Depending on how many files you’re saving, it can take anywhere from a few seconds to several minutes to transfer over. It took around five minutes for me to export 2,622 pictures and 41 videos to my folder.

Step 5: Check Out Your Photos

Inside the folder you created, you’ll see a DCIM folder, which will contain several other folders named something like “100APPLE”—this is where your photos and videos will be located.

Each folder will contain hundreds of files, depending on how many you extracted from the backup. Also note that your photos and videos will have the same file name they had on your iPhone, so they will be in order of when they were taken.

If you want to rename them, see my previous article on how to rename multiple files at once in Mac OS X.

iPhone Backup Extractor (Mac Only)

Another way to extract photos and videos from an iPhone backup file is through iPhone Backup Extractor. Designed for iOS 6+ and Mac OS X 10.5+, you can convert a backup into readable Mac OS X files, which you can go through to find photos and videos, as well as text messages, contacts, and more.

Download iPhone Back Extractor, install it on your Mac, then open it up. Your iPhone backups will appear; select one to continue and hit “Choose.”

Now scroll all the way down the list and choose “iOS Files.” Click on “Extract,” then choose where you want to save your files. A folder called iOS Files will be created wherever you choose to save them.

Again, depending on the size of the backup, it can take anywhere from one minute to several. My 8 GB backup file took less than five minutes to convert.

Now, go to the “iOS Files” folder, click on “Media,” then on “DCIM.” You’ll see several folders (like in the screenshot below) which will contain all of your photos and videos.

In each folder you’ll find hundreds of files from the backup. Again, if you want to rename them easily, see my previous article on how to rename multiple files at once in Mac OS X.

That’s all there is too it. Two applications that simplify the process of restoring your iPhone with an old backup and saving your pictures and videos.

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Follow Apple Hacks on Facebook and Twitter, or Gadget Hacks over on Facebook, Google+, and Twitter, for more Apple news, apps, and tips.

Just updated your iPhone? You’ll find new emoji, enhanced security, podcast transcripts, Apple Cash virtual numbers, and other useful features. There are even new additions hidden within Safari. Find out what’s new and changed on your iPhone with the iOS 17.4 update.

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