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How-To

10 Best Ways to Fix Gmail Not Working in Chrome

Even though Google Chrome is mainly bug-free, users still sometimes face problems. Recently, a few users have reported facing issues while accessing Gmail’s web version via Chrome web browser.

Many users have stated that the Gmail web version is not opening, whereas few have said that certain visual elements of Gmail are not loading properly while using the Chrome browser. So, if you are experiencing Gmail problems while using the Chrome browser, you might find this guide very useful.

In this article, we have shared a few of the best methods to fix Gmail not working in the Chrome web browser. The methods are pretty easy to follow. So, let’s check out how to fix Gmail not working in the Chrome browser on Windows.

1. Restart the Chrome Browser

If Gmail isn’t working, you should first restart the Chrome browser. To restart the Google Chrome browser on Windows, close and open it again.

After the restart, visit Gmail.com and check whether the site is working. If the site is still not loading, follow the following methods.

2. Make sure you have an active internet

Check your Internet ConnectivityCheck your Internet Connectivity

Even though you have passed the Gmail login screen, if your internet connection is not stable, you will experience frequent problems.

A slow internet connection can cause Gmail to load slowly; sometimes, it may fail completely. So, if Gmail is not working on your web browser, it’s best to check whether your internet connection is working properly.

3. Check if Gmail is down

If Google’s servers are down, no matter what web browser you use, Gmail will not open. Google’s sites and services occasionally fail to open due to server outages.

So, before following the troubleshooting methods, you need to check for an issue with Gmail’s servers. You can view the real-time status of Gmail’s servers by visiting the Google Workspace Status dashboard.

4. Use Gmail in an Incognito Mode

Use Gmail in an Incognito ModeUse Gmail in an Incognito Mode

If the servers are running fine and you still can’t open Gmail’s web version, you must try Chrome’s incognito mode. Incognito Mode disables all interference by disabling the browser cache, cookies, and extension.

Gmail will run fine in Incognito Mode if the Cache files, cookies, or extensions are the culprit. If the site runs fine in Incognito mode, you must clear the cache, cookies, and other browsing data.

5. Disable Browser Extensions

Chrome extensions were great as they expand the browser’s functionality. However, some extensions were said to create problems with the Cache file and prevent sites from loading properly.

Therefore, if you have just added a new extension to your Chrome browser, it’s best to review it carefully. Here’s how to turn off extensions in the Chrome web browser.

1. Open the Chrome web browser and click on the three dots in the top-right corner.

three dotsthree dots

2. From the list of options, click on More Tools > Extensions.

More Tools > ExtensionsMore Tools > Extensions

3. The Extensions page lists all your installed extensions. To disable an extension, click on the slider underneath the description.

click on the slider underneath the descriptionclick on the slider underneath the description

After disabling the extensions, restart your Chrome browser to fix Gmail not working in Chrome.

6. Temporarily Disable the Security Software

AVG AntiVirus FreeAVG AntiVirus Free

Antivirus tools or parental control softwares can sometimes conflict with the functionality of Gmail. This is rare but can happen sometimes.

So, if Gmail is still not loading in the Google Chrome browser, it’s best to disable the security software for some time. Also, if you are using any security extension, disable it from the Extension Manager.

You need to disable these tools one at a time to find the culprit. Once you find the culprit, you can re-enable the other security tools.

7. Reset the Permissions for Gmail

If Gmail opens in your Chrome browser but you cannot use specific features like desktop notifications, you need to reset the permissions for Gmail. It’s pretty easy to reset site permissions for Gmail in the Chrome browser; open the Gmail.com website and click on the padlock icon at the URL’s start.

Reset the Permissions for GmailReset the Permissions for Gmail

A menu will pop up; click on Reset Permissions to reset all Gmail permissions. Once you have done this, restart your Chrome browser to resolve the Gmail problem.

8. Enable Javascript in Google Chrome

If Javascript is disabled in your Chrome browser, you will encounter several errors while using Gmail. You will experience problems not only with Gmail but also with many Google services and apps. To resolve this issue, you need to enable Javascript in your Chrome browser.

1. Open the Chrome browser and click on the three dots in the top-right corner.

three dotsthree dots

2. From the list of options that pop up, click on Settings.

SettingsSettings

3. Click on the Privacy and Security option on the left pane.

Privacy and SecurityPrivacy and Security

4. On the right pane, click on the Site Settings option.

Site SettingsSite Settings

5. Now, on the next screen, scroll down and click on Javascript.

JavascriptJavascript

6. Under the default behavior, check the option Sites can use Javascript.

'Sites can use Javascript''Sites can use Javascript'

This will enable Javascript in the Chrome web browser. After making the changes, make sure to restart the web browser.

9. Clear Cookies & Cached data

Sometimes, outdated cache and problematic cookies prevent sites from loading properly in the Chrome browser. So, if your Gmail is still not working in Chrome, you must clear the browser cookies & cache data. Here’s what you need to do.

1. Open the Chrome web browser and click on the three dots in the top-right corner.

three dotsthree dots

2. Click on More tools > Clear browsing data from the menu that appears.

More tools > Clear browsing dataMore tools > Clear browsing data

3. On the Clear browsing data prompt, select All time in the Time Range and check Cookies and other site data and Cached images and files. Once you’ve done this, click on the Clear Data button.

Clear dataClear data

After clearing the cache and cookies, restart your browser and open Gmail again. Gmail may work now.

10. Reset The Chrome web browser

If every other method fails to fix the Gmail not working problem for you, the last thing you can try is to reset the Chrome browser settings. Resetting the Chrome browser will remove all extensions, pinned tabs, and browsing data. Here’s how to reset the Chrome browser.

1. Open the Google Chrome web browser and type chrome://settings/reset in the Address Bar. Once you’ve done this, hit the Enter button.

chrome://settings/resetchrome://settings/reset

2. On the Reset and clean up section, click on the Restore settings to their original defaults.

Restore settings to their original defaultsRestore settings to their original defaults

3. On the Reset settings confirmation prompt, click the Reset settings button.

Reset settingsReset settings

This is how you can reset the Chrome browser settings on Windows.

Also read: How to Make Gmail Your Default Windows 11 Email Client

So, these are the few best ways to fix Gmail not working in the Chrome browser for Windows. Let us know in the comments below if you know other ways to fix the Gmail web version’s problem on PC.

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